Refund & Return Policy
At Utsav Furnishing & Mattresses, we ensure that every product is crafted with care and delivered with quality checks. However, please read our Refund & Return Policy carefully:
Refunds
- Advance payments are non-refundable.
- Refunds are not applicable once an order has been placed and processed.
Returns
- Since our products are often custom-made, returns are not accepted after delivery.
- Only in the case of a wrong or defective product delivered (verified at the time of delivery) will a replacement be considered.
Replacement Conditions
- Report the issue immediately at the time of delivery.
- Products must be unused and in original condition.
- Replacement eligibility will be at the sole discretion of Utsav Furnishing & Mattresses.